Window Collection Services

Use the UniStorage address as your mailing address while on the USM campus.


Window Collections Services at UniStorage USM Health Campus provide a secure alternative to having mail delivered to your doom, hostel, residents, home or business. International students and family or student businesses can now establish their own dedicated university address through the UniStorage USM Health Campus Services. This is not a PO Box address! It's a delivery service through legally appointed representatives on campus to receive student mail and items as well as campus citizens. To use this service the client needs to register first: Register. 

 After registering, you can use the UniStorage address as your address on campus. Please use address according to the standard format below: -


Receive Notification 

First Pre-Alert Notification will be email to the recipient by the registered name, after we process (compile & record) the items from the postal or courier provider.

Fee Charges 

Students with disabilities: FOC

For Non-Register Member Customers who do not register as UniStorage USM Health Campus web site; 


For Register Member



Pre-Alert 1 - Receiver will be received Email Notification Alert, if item arrived at UniStorage USM Health Campus; 

Pre-Alert 2 - 2nd Notification will be sent to receiver, if receiver does not claim item for 14 working days;

Pre-Alert 3 - 3rd Notification will be sent to receiver, if receiver does not claim item for 30 working days;

Deads' Letter Offices (DLO) - This office processes failed / Unclaimed Items and other reasons for Return-to-Sender's failure. If the sender refuses to accept or fails to pay the reimbursement cost, this item is considered as a Dead Letter Office (DLO). However, in the process of 31 days, the sender or recipient of the item may reclaim the item by submitting a request via Contact us.

For registered customers, you may use the 'Cash-on-Delivery' (COD) service for any delivery to the UniStorage USM Health Campus with the following conditions: -

1) Customers will need to provide adequate item (COD) payment to UniStorage Counter a day before submission to courier providers;

2) Additional charge charges are charged at RM 2.00 per item received;

Notification Alert will be notified to the customer if the item is successfully received by Mailroom Team, and the customer can pick it up at UniStorage USM Health Campus counter;

Customers can Track & Trace items at Track Inbound Item


What makes a UniStorage USM Health Campus Mailroom special?

√ We can receive ANY kind of package

FedEx, DHL, Pos Malaysia Mail, courier deliveries, dry cleaning, motorcycle, bike etc. If it can fit through our door we can accept it for you.

√ We can forward your mail ANYWHERE

We can forward your mail at a moment's notice anywhere in the world via any service you like, whether it is a messenger to midtown or a DHL to Hong Kong. All you need to do is pay for the shipping.

√ You can call in to check your mail

Rainy, miserable days need no longer vex you. Call us first to see if you have any mail to pick up.

We can send you an email when your package arrives

This is an amazing FREE service. As soon as your package arrives, our system will automatically email you to let you know what we have for you.

You get a prestigious street address

UniStorage USM Health Campus, PUMA Building, Universiti Sains Malaysia, Kubang Kerian, Kelantan. Need we say more?